Gas 2 You, LLC Private Policy
Updated December 7, 2023
Our privacy policy applies to information we collect when you use or access our website, application, or just interact with us. We may change this privacy policy from time to time. Whenever we make changes to this privacy policy, the changes are effective immediately (revision date will be at the top of this document). We encourage You to review our privacy policy whenever you access our services to stay informed about our information practices and the ways you can help protect your privacy.
Collecting of Information
There are three categories of information we collect:
Information You provide us
Information we get when You use our Services
Information we collect from third parties
Below is information on each category.
Information You provide us
By interacting with our Services, we collect information You choose to share with us when You create or modify Your user account. This information may include: Your name, email address, password, phone number, zip code, information about Your vehicle, and payment information. You will also provide us with any information You send when using our Services, like Service requests, the items and type of fuel requested, and any delivery notes You provide. Additionally, when You contact customer support or communicate with us in any manner, we will collect any information You volunteer.
Information we get when You use our Services
When You access and use our Services, we collect information about You, including:
We collect information about how You interact with our Services, preferences expressed, and settings chosen. In some cases, We do this through the use of cookies and other similar technologies, like web beacons. Most web browsers are set to accept cookies by default. If You prefer, You can usually change this preference through the settings on Your browser or device. However, please be advised, that by removing or rejecting cookies, it could affect the availability and functionality of our Services.
When You use our Services, depending on Your app settings or device permissions, we may collect Your location from the Our app to improve Your user experience. We may collect Your precise or approximate location as determined though data like GPS, IP address, and WiFi. We may collect location information of Your device when the app is running in the foreground or background. You may disable the App from determining Your location but be advised this may impact the functionality of Gas 2 You’s Services to you.
We collect information from and about the device You use. Information includes, but is not limited to: hardware and software, such as the hardware type, operating system version, browser type, apps installed, preferred language, unique device identifier, advertising identifiers, device motion information (such as compasses), and mobile network information.
Gas 2 You collects transaction details related to Your use of our Services, including the type of service requested, the date and time the service was provided, the amount charged, the product supplied, and other related transaction details. Additionally, if someone uses Your promo code, we may associate Your name with that person.
Our Services facilitate communications between Users and our delivery drivers. In connection with facilitating this service, we may receive call data, including the date and time of the call or SMS message, the parties’ phone numbers, and the content of the SMS message.
We log information about your use of our services, including the type of browser you use, the type of email client you use, access times, pages viewed, your IP address and the page you visited before navigating to our services. We may also collect information about the time, date, content, sender, and recipient of the emails you send via the Service in order to improve the Service or add additional capabilities.
Information We collect from third-parties
In order to provide You with access to the Service, or to provide You with better service in general, We may combine information obtained from other sources, for example, a third-party service (social media) whose application you have authorized or used to sign in. We combine that with information We collect through our Services.
How We use information
We collect and use information for various business purposes to better service Our customers. We continually strive to make our Services better and do this in a variety of ways.
Providing Services and Features. We use information collected to provide, personalize, maintain and improve our Services to You. This includes, but is not limited to:
Creating and updating your account.
Verifying your identity to prevent fraud or unauthorized activity.
Process or facilitate payments for the Services.
Track the progress of Services.
Perform internal operations, such as troubleshooting software issues or operational problems, conduct data analytics, testing, and research and to monitor and analyze usage and activity trends.
Enforce our Terms of Safety and Security. We use Your data to help maintain Your safety and security and to protect the integrity Our Services. For example, using data, such as device, location and/or usage information, to prevent, detect and combat fraud or using user ratings to allow us to improve Our Services.
Customer Support. We use any information collected to help when You contact customer support. This allows Us to quickly and effectively investigate and rectify user concerns and monitor and improve our customer service responses.
Research and Development. We may use the information collected for testing, research, analysis and product development.
Communications with Us. We may use information We collect to communicate with You, through email or text message, about Services, surveys, news, updates, and events. We may also use Your information to promote or process any sweepstakes entered into and fulfill any rewards personal to You.
Cookies and Similar Technology. We may use information collected through the use of cookies and other technology to enhance Our Services and Your experience with them. Some examples include, authenticating users, remembering customized and preferred settings, Services analytics and trends, and delivering and measuring the effectiveness of advertising campaigns. We may also allow others to provide Gas 2 You analytics, to service advertisements on Our behalf and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs, and other technologies to identify Your device when you use Our Services. Our privacy policy does not apply to, and we are not responsible for, third party cookies, web beacons or other tracking technologies and we encourage you to check the privacy policies of these third parties to learn more about their privacy practices.
Legal Proceedings and Requirements. We may use the information We collect to investigate, or address claims or disputes relating to Your use of Gas 2 You’s services or as otherwise allowed by applicable law, or, as requested by regulators, government entities and official inquiries.
Sharing of Information
We may share personal information about You as follows:
With third party vendors and other service providers who need access to Your information to carry out work on Our behalf;
If We believe disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request;
To enforce applicable user agreements or policies, including our Terms of Service; and to protect Us, Our users or the public from harm or illegal activities;
In connection with any merger, sale of Gas 2 You, LLC. assets, financing or acquisition of all or a portion of our business to another company; and
If We notify You through Our services (or in Our privacy policy) that the information You provide will be shared in a particular manner and You provide such information.
We may also share aggregated or anonymized information that does not directly identify You.
Your Informational choices
Most web browsers are set to accept cookies by default. If You prefer, You can usually choose to set your browser to remove or reject browser cookies. Please note that if You choose to remove or reject cookies, this could affect the availability and functionality of Our Services. You may opt out of receiving any promotional emails from Us by following the instructions in those emails. If You opt out, we may still send You non-promotional communications, such as those about Your account or our ongoing business relations.
How to Delete Data Collected
Data collected is used to improve our Service to You. When You delete Your account, all data associated with Your user ID is erased. In order to delete Your account, preform the follwing:
Children
Our services are not intended for, and We do not direct them to, anyone under 13. We do not knowingly collect personal information from anyone under 13. If we learn that We have collected this information, We will take the appropriate actions to delete any collected information from Our files as soon as possible.
Updates to the Private Policy
From time to time We may make changes to this Privacy Policy. When We do this, we’ll let You know one way or another. Sometimes we’ll alert You by revising the date at the top of this Privacy Policy that is available on Our website and app. Other times, We may provide You with an additional notice, such as sending You an email about the update or providing You with an in-app notification.